Keenan To Present Employee Health Management Best Practices and Study Results at Hospital Association of Southern California Wellness Conference

TORRANCE, Calif. – June 20, 2017 – Keenan, an industry-leading California insurance brokerage and consulting firm for health care organizations and public agencies, will present the findings of an evaluation study of Eisenhower Medical Center’s employee health management program at the Hospital Association of Southern California’s upcoming 2017 Health Care Provider Wellness Conference set for July 13-14.

Speaking on the topic “Evaluation of Population Health Management Best Practices for California Health Systems” will be Robin Rager, PhD, Director of Health Management, and Danielle Keenan, MPH, Health Management Specialist, both representing the company’s KeenanWell division. Jeralyn Brossfield, MD, Director of the Eisenhower Wellness Institute, will represent Eisenhower Medical Center. Eisenhower Medical Center is one of Keenan’s longstanding healthcare practice clients.

Employees were segmented into three groups and received varying levels of intervention. One group participated in a biometric screening only. Moderate-risk employees received on-site health coaching and health education courses, while high-risk individuals received telephonic coaching by a condition management nurse.

Results of the study indicated significant improvements in body fat, BMI, weight, systolic/diastolic blood pressure, and total and HDL cholesterol among employees who participated in the risk-focused interventions. Positive movement was seen in seven of eight biometric categories for the moderate-risk group, with the high-risk group showing gains in all eight.

“This study further supports the growing evidence that effective employee health management programs can make positive improvements in employees’ health risk status, more specifically when they are directed to risk-focused plans of action,” said Keenan. “These best practices can be emulated by other organizations to optimize the impact on employee health and avoidable healthcare utilization.”

Factors cited for the success of the Eisenhower Medical Center wellness program include:

  • Strong organizational and leadership support
  • A multi-year strategic plan
  • Annual biometric screening to assess health risks
  • Risk-stratified interventions
  • One-to-one health coaching between employee and health coach/health management nurse coach
  • Program evaluation to assess effectiveness of interventions

In addition, a comprehensive effort involving incentives, voluntary participation, online health challenges and a wealth of educational resources has been employed to motivate employee participation.

“In year one, we had a lot of resistance. Then a shift occurred between year one and year two with employees realizing that this is a participation-based program and that they can choose their focus,” said Dr. Brossfield. “Now, in year three, our employees are excited to find the coach they’ve been working with and tell them about their success. Participants are recommending classes to their peers. And employees are taking more than one class, which is all that’s required.”

Chronic diseases including asthma, diabetes, hypertension, hyperlipidemia and severe obesity are the leading causes of death and disability in the United States. They kill more than 1.7 million Americans every year, at a health care cost to employers five times that of those without chronic illness and totaling some $13 billion.

Health management programs can help mitigate costs and productivity losses, including 25% lower medical and absenteeism expenditures and $3.27 lower medical costs for every dollar spent on such programs. Moreover, employer environments have been identified as the ideal setting to support individuals in adopting healthier behaviors.

Eisenhower Medical Center’s “Five Star Wellness” program is built around exercise, nutrition, pulmonary health, stress reduction and weight management. Its goals are to decrease the prevalence of health risks, improve management of chronic diseases and conditions, reduce illness and injury rates, reduce avoidable medical care utilization, and improve employee productivity.

For information on KeenanWell employee health management consulting services and programs, visit


About Keenan
Keenan has a 45 year track record of serving California schools, community colleges, health care organizations and public agencies. Keenan recently joined the AssuredPartners group of independent brokers, currently ranked as the 13th largest U.S. brokerage. Keenan will serve as AP’s California hub to expand its innovative employee benefits, health benefit management services, workers’ compensation, risk management, and property and liability programs throughout the country. Keenan has a staff of more than 725 insurance specialists with local offices in Torrance, Riverside, San Clemente, Oakland, San Jose, Rancho Cordova, Redwood City, Pleasanton and Eureka.